I tell the guy not to worry about sending a Swissvax leather brush that was missing from a big order I just placed since I know I'm going to place another one soon but his stubbornness got the best of him... Not only did he send the leather brush, but he also threw in a free red uber MF towel! :headbang: Phil, you are the man! Your service is always top notch! :worship2: Thanks again, sir! Sorry if the beginning of this post seemed negative, heehee. =P :devil:
yeah he def knows how to take care of customers. two of items from my order were out of stock, he sent both itmes the next day, each with a freebee
I was like WTF???:applause2: But Phil is the man! I placed my order for Leather Master kit, and Swissvax detail brush, forgot to use the coupon code, pm'ed him, and it was already done! From now on if Phil carries it, I'm buying it from him! Plus Fed Ex delivers on Saturdays, getting my order here quicker.
jeez wtf you scared the crap out of me!!!!!!!!!!!! Guys I take this stuff seriously. I think by now you know that... I thank you all for your support! Just wait the guys out in CA will love what I do next....if I can do it you guys on the West Coast will know it right away. I think you all know my biggest pet peev is back orders I can't control it sometimes but it does happen, as of late the LM was BO due to bottles , the next was the Swissvax Brushes and then the Uber pads....this stuff just drives me nuts...I have to expedite them and then turn them back out to you all. I hate BO's!!!!!! So you all know I will do my best to not have them.
Phil please don't open a store in CA the 9.25% would kill me, and Isaac) ..open one in NV or Oregon Although pulls shipping seriously rocks... I mean I get things in 3 days from him...With ground lol..is that normal?
Yeah, I got freebies as well - Phil always treats you right! Hmmm...Phil, I could be your Mid West warehouse to get all of your products out to the West Coast faster! :thumb:
Hey all, not to be a story topper or anything but I am actually within walking distance of Phil's new shop/warehouse. lol