Horrible - Phil just doesn't get it...WTF

I tell the guy not to worry about sending a Swissvax leather brush that was missing from a big order I just placed since I know I'm going to place another one soon but his stubbornness got the best of him...















Not only did he send the leather brush, but he also threw in a free red uber MF towel! :headbang:

Phil, you are the man! Your service is always top notch! :worship2:

Thanks again, sir! Sorry if the beginning of this post seemed negative, heehee. =P :devil:

 

yeah he def knows how to take care of customers. two of items from my order were out of stock, he sent both itmes the next day, each with a freebee

 

He's almost too nice. Personally I think he's up to no good. :tiptoe:

 

Some of the best CS around

 

I was like WTF???:applause2: But Phil is the man! I placed my order for Leather Master kit, and Swissvax detail brush, forgot to use the coupon code, pm'ed him, and it was already done! From now on if Phil carries it, I'm buying it from him! Plus Fed Ex delivers on Saturdays, getting my order here quicker.

 

Yes Phil is the man, he did the same thing with me on my last order!!!!

 

:mounty:

 

haha good thread

 

jeez wtf you scared the crap out of me!!!!!!!!!!!!

Guys I take this stuff seriously. I think by now you know that...

I thank you all for your support!

Just wait the guys out in CA will love what I do next....if I can do it you guys on the West Coast will know it right away.

I think you all know my biggest pet peev is back orders I can't control it sometimes but it does happen, as of late the LM was BO due to bottles , the next was the Swissvax Brushes and then the Uber pads....this stuff just drives me nuts...I have to expedite them and then turn them back out to you all.

I hate BO's!!!!!!

So you all know I will do my best to not have them.

 

Phil please don't open a store in CA the 9.25% would kill me, and Isaac) ..open one in NV or Oregon

Although pulls shipping seriously rocks... I mean I get things in 3 days from him...With ground lol..is that normal?

 

I agree. I try to purchase out of California whenever I can. I hate paying salex tax!

 

This one definitely caught my attention!!! LOVE IT!

 

Oh no... Phil on the West Coast... My Credit Card is so in danger.

 

Yeah, I got freebies as well - Phil always treats you right! Hmmm...Phil, I could be your Mid West warehouse to get all of your products out to the West Coast faster! :thumb:

 

Jay really you have been getting stuff in 3 days!!!!!!

Well nothing in CA ..

 

Hehe sorry Phil didn't mean to give you a coronary. :giggle:

:

 

So what do you have in store for us Phil?

 

you will find out.

 

Hey all, not to be a story topper or anything but I am actually within walking distance of Phil's new shop/warehouse. lol

 

The new place in Jersey? Luckyyyyyyyyyyy...