Horrible - Phil just doesn't get it...WTF

Discussion in 'Detailers Domain' started by DaveS4, Apr 23, 2009.

  1. DaveS4

    DaveS4 Jedi Nuba

    I tell the guy not to worry about sending a Swissvax leather brush that was missing from a big order I just placed since I know I'm going to place another one soon but his stubbornness got the best of him...

    Not only did he send the leather brush, but he also threw in a free red uber MF towel! :headbang:

    Phil, you are the man! Your service is always top notch! :worship2:

    Thanks again, sir! Sorry if the beginning of this post seemed negative, heehee. =P :devil:
  2. odgaard

    odgaard Birth of a Detailer

    yeah he def knows how to take care of customers. two of items from my order were out of stock, he sent both itmes the next day, each with a freebee
  3. Reflect

    Reflect DB Forum Supporter

    He's almost too nice. Personally I think he's up to no good. :tiptoe:
  4. J BELL

    J BELL Nuba Guru

    Some of the best CS around
  5. supercharged

    supercharged DB Forum Supporter

    I was like WTF???:applause2: But Phil is the man! I placed my order for Leather Master kit, and Swissvax detail brush, forgot to use the coupon code, pm'ed him, and it was already done! From now on if Phil carries it, I'm buying it from him! Plus Fed Ex delivers on Saturdays, getting my order here quicker.
  6. Smith2287

    Smith2287 Welcome to Detailing

    Yes Phil is the man, he did the same thing with me on my last order!!!!
  7. joep

    joep Welcome to Detailing

  8. GLuXuRy

    GLuXuRy Birth of a Detailer

    haha good thread
  9. detailersdomain

    detailersdomain Administrator

    jeez wtf you scared the crap out of me!!!!!!!!!!!!

    Guys I take this stuff seriously. I think by now you know that...

    I thank you all for your support!

    Just wait the guys out in CA will love what I do next....if I can do it you guys on the West Coast will know it right away.

    I think you all know my biggest pet peev is back orders I can't control it sometimes but it does happen, as of late the LM was BO due to bottles , the next was the Swissvax Brushes and then the Uber pads....this stuff just drives me nuts...I have to expedite them and then turn them back out to you all.

    I hate BO's!!!!!!

    So you all know I will do my best to not have them.
  10. Jay J

    Jay J Birth of a Detailer

    Phil please don't open a store in CA :( the 9.25% would kill me, and Isaac) ..open one in NV :) or Oregon :)

    Although pulls shipping seriously rocks... I mean I get things in 3 days from him...With ground lol..is that normal?
  11. supercharged

    supercharged DB Forum Supporter

    I agree. I try to purchase out of California whenever I can. I hate paying salex tax!
  12. P1et

    P1et Official DB Moderator

    This one definitely caught my attention!!! LOVE IT!
  13. reefer_bob

    reefer_bob Obsessive Detailer

    Oh no... Phil on the West Coast... My Credit Card is so in danger.
  14. MadOzodi

    MadOzodi Nuba Guru

    Yeah, I got freebies as well - Phil always treats you right! Hmmm...Phil, I could be your Mid West warehouse to get all of your products out to the West Coast faster! :thumb:
  15. detailersdomain

    detailersdomain Administrator

    Jay really you have been getting stuff in 3 days!!!!!!

    Well nothing in CA ..
  16. DaveS4

    DaveS4 Jedi Nuba

    Hehe sorry Phil didn't mean to give you a coronary. :giggle:

  17. Denzil

    Denzil Guest

    So what do you have in store for us Phil? :)
  18. detailersdomain

    detailersdomain Administrator

    you will find out.
  19. dsms

    dsms DB Forum Supporter

    Hey all, not to be a story topper or anything but I am actually within walking distance of Phil's new shop/warehouse. lol
  20. DaveS4

    DaveS4 Jedi Nuba

    The new place in Jersey? Luckyyyyyyyyyyy...

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