So I am working today (service advisor at Nissan), the master detailer comes out and says Jeff (the GM) wants to see you in the detail bay. So I go out there, Jeff tells me, I hear you are a magician with a buffer. I chuckled, he then had me look at a silver 370z we got from another dealer as a dealer trade. It had what I think was sap that would not come off. It was on the roof, hood and trunk. The detailer told me he tried clay then Meg Diamond Cut with a black pad (?) do not know what company. The pads they use are huge 8" Waffle pads. So I went to my car (I keep a lot of my stuff in there as I am mobile) I happen to have my polishes bc I planned a detail for tomorrow. So I grabbed some Meg red clay and clayed the spots it removed 85% of the residue. Then I used a PC with 3.5" PFW and M105 on the spots, M105 on an orange 4" LC flat pad, Meguiars M205 on white then black 4" LC flat pad over the entire car. Topped with FK 1000p then Pink wax. Then an hour later I get a call to come back, there was a silver Murano another dealer trade, with red paint all over the bumper, Meg Red clay was used to remove it all, then some M205 over the entire vehicle. Now the GM was very impressed, he is not one to get excited easily. He wants me to teach the detailers the proper way to detail and tell him what products to buy. He said he will prob stop using the shop across the street for our high end trade ins and if I want he will pay me to detail them :thumb: I wanted to thank everyone here for the great help I have received which makes me learn daily and better my ways :applause:
wow, sounds like you really impressed the GM there, way to go! Glad that you got some more work coming your way and some extra money! Just shows you with the right equipment and just a little know how you can take care of 95% of the stuff out there.
Well done sal329 :applause: :applause: That's a big compliment, you should be very proud of your self eace:
Wow, that's great. Though it makes me wonder what kind of "master detailer" they have over there and what he said to them to get the job? Either way, congrats!
Sounds good but dealers tend to not want to pay for good work. That is why they often do less than ideal work (quick over perfect).
I use to work at a Nissan dealership a while back and I fully agree. I'm quite sure that goes for all or most dealers, trying to cut corners. To most customers they won't know the difference, so why put in the time and effort. Sal, great job :applause:, showing your skills and reaping the fruit of your labor. This forum is great in sooo many ways. After I'm done reading through some of the treads, I feel like grabbing a buffer, steamer, polish...something, and going outside to try it and see what results I get. This truly is a place filled with a wealth of information. Cheers to all other members that help us all get to a better place.:mounty:
Thank you everyone. Last month was rough one for me, felt like every day I was beat up by customers complaing about past experiences, after 1 hour or more of my time working with the customer for free I had nothing to show for it. SO my numbers were really low, due to that my hiring manager called me into his office daily askin me if he made a mistake giving me a chance, really big blow to me but I still help my head up high and prayed about things. This month my RO avg is the highest, I am tracking numbers that will net me a bonus, tracking close to a record, and now have the GM manager on my side and even thinking of having me detail their "better" cars instead of sending them accorss the street. This GM wants to cut corners on most cars but a 370z, GTR, or a high end used car he wants the very best is ok with spending the extra for it. Even when I was not doin so well I was thankfull God blessed me with a job and never stopped and now excited things are looking better for the future. I just hope I impress them enough they will ask me to work at one of their BMW stores.
Glad to hear about the turn around, just that with some hard work, never giving up, keeping your chin up and a little faith you can get through some rough things. Hope this opens up a few more doors and you get to work for the BMW dealers!
Keep pluggin away Sal. Do what your suppose to do then do another 10%.... Before you know it you'll have that A-Hole Hiring Managers Job. :chips:
I love dealer work (its pretty much all i do) They supply the area, wetbays, elec and water i just supply staff (and pay them per car not per hour) so overheads are low. Good detailers get decent $$ as they can power through the work and the majority of the cars are brand new so in good condition and just need to be tidied up and presented well. Its a captive market and the better the cars look the faster they sell (hence we get more work) I now do over $50000 a MONTH for dealers so the $$'s are great. I also get looked after with corporate tickets to events, invites to pre-release info (ie new car releases) and do cars for places like Movie world when they need cars for films etc. Im doing one for the new Paul Hogan film in a few weeks plus invited to the launch at the treasury casino woohoo!! I also get to try out lots of new waxes etc as some of the cars are in the showroom under lights etc so making them look great = great job satisfaction.
