Without going into many details, part of my job involves customer service. It is just a couple people total working here so my job also involves a ton of other duties that take me away from the phone so sometimes customer have to leave a message. A bit of other information, what we sell are not critical products in just about every case. They are fun things just purchased just for fun. So it just always amazes me when people leave messages that are just so angry and filled with, for lack of a better word, hate. I know it is frustrating trying to get a hold of a live person sometimes but in all reality we are an internet business.... email us..... text us.... or if you have to speak to someone just leave a quick message. What really amazes me though is most times those people don't actually have a problem with something we've done, they just want to ask a question or school us on what we are doing wrong or not doing. So why the hate? What can these people be like in person to take the time to call and leave an angry message and state that they don't want a call back, that they are just calling to tell us how stupid we are for not having someone there at the split second they called to answer their call. They will take the time to look up how to contact us for nothing more than to school us on how we lost their business because??? In all reality I can see someone being frustrated if they have a problem with something we've done for them, and I sympathize but to take time out of their day to call for nothing more than to say we are blankity, blank blanks for not selling something they want or not shipping to what country they want it shipped or something else similar just baffles me. I appreciate input on things that people think could be improved but I've never once in my life thought about calling a company to tell them I didn't like something about their site or how they do things. And certainly couldn't imagine doing it with bile rising up in my throat like I was talking to the scum of the earth. I just move on to the next place. I guess I can just go on with my day being happy I don't have that outlook on life.