Sue Kim/DD Rocks

Discussion in 'Detailers Domain' started by billyblooshoes, Nov 4, 2009.

  1. billyblooshoes

    billyblooshoes DB Forum Supporter

    excellent customer service once again. i just placed a small order for a couple things i might need for this weekends work and realized i had placed the order with a mistake regarding my shipping address. i emailed DD asking them to correct it for me before shipping in the morning, and in literally LESS THAN A MINUTE, Sue Kim, from DD emailed me back saying it was no problem and she would take care of it. WOW. it was almost scary!
     
    billyblooshoes, Nov 4, 2009
    #1
  2. P1et

    P1et Official DB Moderator

    They were actually watching you type your email up, and has a response ready BEFORE you even hit "send".

    That's how they roll over there...
     
    P1et, Nov 4, 2009
    #2
  3. slanguage

    slanguage OD On Detailing

    :lol:
     
    slanguage, Nov 4, 2009
    #3
  4. detailersdomain

    detailersdomain Administrator

    thanks guys I will forward this off to Sue.
     
    detailersdomain, Nov 4, 2009
    #4
  5. shiny

    shiny Jedi Nuba



    I wouldn't be surprised.

    They do good work....
     
    shiny, Nov 18, 2009
    #5
  6. kustomizingkid

    kustomizingkid Nuba Guru

    DD has the best customer service of any business I have dealt with...
     
    kustomizingkid, Nov 18, 2009
    #6
  7. agpatel

    agpatel OD On Detailing

    Every time I have emailed them I get a response back in <2min....it is freaky I'm telling you! Great service by everyone over at DD, just got some MFs in today, woohoo!
     
    agpatel, Nov 18, 2009
    #7

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