Gloss it Backing plate coming apart?

Discussion in 'Tools - Machine Polishers, Pressure Washers, Detai' started by Frankastic, Aug 11, 2010.

  1. Frankastic

    Frankastic Detail Photographer

    [​IMG]


    what do you guys think? ordered on 06/17/10 and used 3 times with uber pads.
     
  2. vtec92civic

    vtec92civic Nuba Guru

    wow that sucks. I have yet to hear that happen. I would suggest contacting Gloss-It and seeing what they can do in terms of customer service. Just explain to them the situation and see where it goes. If they give you the run around for some strange reason order one from Phil.
     
  3. Frankastic

    Frankastic Detail Photographer

    yep I email Rich n see, I had Phil's 3in uber backing plate, but I sold it to my buddy, I will pick one up again maybe =)
     
  4. vtec92civic

    vtec92civic Nuba Guru

    what? how could you sell such a thing?
     
  5. Frankastic

    Frankastic Detail Photographer

    I sold it to upgrade to this gloss-it backing plate, I never experience bad customer service, but let's hope gloss-it does the right thing. cuz I pay top $ for this one.
     
  6. slanguage

    slanguage OD On Detailing

  7. Reflect

    Reflect DB Forum Supporter

  8. supercharged

    supercharged DB Forum Supporter

  9. Denzil

    Denzil Guest

    Yeah, the BPs I got from Ben work really well, believe it or not. I'm definitely glad I ordered two of each of the 125mm, 75mm, and 50mm BPs.
     
  10. Frankastic

    Frankastic Detail Photographer

    2 days no response from gloss-it. o well I guess no more gloss-it for me
     
  11. detail addiction

    detail addiction DB Pro Supporter

    I know they were at Hot Summer Nights car show in Reno so I don't think they were in the office.
     
  12. 911Fanatic

    911Fanatic DB Pro Supporter

    Rich is pretty good at looking after this kind of thing. Try calling and if he's not there I'm sure his guys will let you know when to call to reach him.
     
  13. Frankastic

    Frankastic Detail Photographer

    just an update, gloss-it hasn't reply back to me yet, it's sad cuz I really wanna try some of their products. well their service had not met my expectation. I guess I will pick up another uber 3 in BP
     
  14. Denzil

    Denzil Guest

    Wow, sorry to hear that.
     
  15. ltebow34

    ltebow34 Birth of a Detailer

    Uber products are majority Buff and Shine that are just stickered or print screened with a label

    Here you go 3 INCH Backing plate
    its about half the cost of "Uber" but Rick is nice enough guy he can probably ship in padded envelope with the piece padded. Only ordered from him couple times so far but great guy and doesnt try to sell you something you don't need.

    Sorry to hear about your GI stuff.. I never liked their products as they are overpriced and under performing. Customer service was poor with me too.
     

Share This Page