I just tried to place an order of Cquartz with a Visa gift card but I am getting this error message on your site. An error occurred when placing your order. We apologize for the inconvenience. You may try placing the order again, or contact us if the problem persists. I called VISA and and they stated the payment went through to Detailers Domain of $57.78 for the Cquartz. Not sure why I am getting the error if the payment went through. I dont have an order # at all or anything. Please help me fix this Phil.
yeah, generally unless you register an address with the gift card it will throw up errors when shopping online. Even then some will have problems also the stupid credit card companies run an authorization on the amount before doing any of the other checks on the information entered so it will often show the authorization even if the transaction is rejected. They'll tell you over and over on the phone that the charge was accepted, but generally it wasn't.... online transactions are fun...
Phil thank you I appreciate it I am just worried. It was a gift card given to me from my girlfriend today for Valentines specifically to purchase Cquartz
I can check again tomorrow, if it was declined on my side the gift card will eventually put it back into the card.
If it was charged will I still be able to get it shipped out to me ? Sent from my PC36100 using Tapatalk
Danny, Did you activate the card? Even though it is a gift card, when using it to purchase online, you need to call the 800 number to activate it. The same thing happened to me once when using a gift card. Activate the card, and then wait a few hours and try again.
They told me the card was not registered for online purchases I went ahead and fixed that but they also said it takes 8 days to get the funds back on the card because they have to see if you accept the payment is there anyway you can run the card again Sent from my PC36100 using Tapatalk
Phil, I just got the funds back on the gift card and made sure it is now registered for online use. I want to place the order for Cquartz. I have been informed that if a name is required for the gift card on your site when placing the order, it will not work again because all that is linked to the card is my zip code and not a name. Can I place the order through you just to make sure everything goes smoothly this time and not have to wait another 8 days in case the giftcard doesn't go through again?
its one of those 50/50 things maybe you can let me know the old declined order number and I will send you a paypal request.
24623 and 24622 either one I guess because I was sent both those to my email; when I got the error I tired again and I guess it made a whole new order?
