DD Customer Service

Discussion in 'Detailers Domain' started by al1515, Dec 9, 2010.

  1. al1515

    al1515 Virgin Detailer

    Just wanted to give a couple examples of the good CS that Phil practices.

    I put in an order recently for a few items, and one of the products was wrong. I let him know, and within days, no questions asked, he sent me the correct product, and not only that, but he also included a free bottle of 1Z einszett Kristall Klar Washer Fluid to boot.

    Whenever I have a special request on an order, he and his staff are always very responsive.

    Not to mention, the products he carries are 1st-rate, and he is always hatching plans for great sales, as we all know.

    What a guy, that's all I can say. Keep up the great work. Hope your business continues to thrive.
     
  2. supercharged

    supercharged DB Forum Supporter

    Phil is top notch! Most of my purchases are from Phil. If he carries it, I'm buying it from him!
     
  3. Danny

    Danny Nuba Guru

    Only have purchased one time from him which was for the optimum products on his recent discounted sale. He answered all my questions quickly and never got frustrated, he is a really nice guy. I plan to order many more product from him in the future.
     
  4. detailersdomain

    detailersdomain Administrator

    thanks for the feedback guys I appreciate it.
     
  5. kyoshiro

    kyoshiro DB Forum Supporter

    phil = email warrior, i can pop him an email at midnight and still get a reply.
     
  6. detailersdomain

    detailersdomain Administrator

    I try but I'm not that good LOL
     
  7. DaytonaJae

    DaytonaJae Birth of a Detailer

    Phil is awesome. I completely agree.
     
  8. Nick.944

    Nick.944 Birth of a Detailer

    Lies I always get responses from Phil within 30 minutes regardless of the what time it is:worship2:
     
  9. trhland

    trhland Nuba Guru

    i dont spend much at phils but he treats me like a spend a ton and thats why ill allways be a customer.... thanks phil!!!
     
  10. detailersdomain

    detailersdomain Administrator

    Tom good seeing you yesterday and thanks for dropping $$$$$$$....

    Cap....I only wish I was that good.
     
  11. trhland

    trhland Nuba Guru

    thanks. now i just need to move to florida so i can use my nice goodies lol. brrr 25 degress today !!
     
  12. detailersdomain

    detailersdomain Administrator

    just put my einszett anti frost in the washer reservoir
     
  13. rwisejr

    rwisejr DB Forum Supporter

    Phil is the man . If you email him at all hours he always answers promptly. He uses what he sells Plus he and his staff are just flat out great people.
     
  14. trhland

    trhland Nuba Guru

    u know i wanted to buy that and forgot.
     
  15. DaytonaJae

    DaytonaJae Birth of a Detailer

    You know, it's really not that warm here either in Daytona Beach... it was in the mid 20's at night for a few nights this week, and more to come.

    But on the upside, our high is around 50-70F :)
     
  16. trhland

    trhland Nuba Guru

     

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