Tonight I was in the middle of a job and my Rupes 21 stopped working. I sat it down and went to pull the extension cord over, it came unplugged for the extension cord and when I plugged it back in...nothing. I tried about 5 outlets with no success. I even waited about an hour to see if maybe it over heated. I had only been using it for maybe 40 minutes though. Any suggestions?
I tried to call but no answer. I sent dan an email which he responded to right away. He is going to pass it on to phil. The customer service they have is fantastic.
I work with grinders all day. If there is no warranty I would pull the handle apart and make sure a wire hasn't come disconnected . If you have compressed air blow out the brushes. Maybe the brushes need to be replaced?
I'm going to take it to a local repair facility. Might still get a rotary...you can never have enough tools. Overall I love the rupes.
Maybe your bushings, tried opening it up? I've replaced my cord and found the trigger mechanism can move on replacement/positioning.
I took it apart last night, took the brushes out, cleaned it etc....nothing. Today I take it to a repair shop and the damn thing starts working. We will see if it behaves it self from now on lol. On a side note, does detailers domain no longer offer the uber pads in a bundle? I only see them for sale individually.
I guarantee its the cord. Open it up, cut the cord about 12 inches back and reconnect the wires. This happened to me twice already