Excellent service from Martin

Discussion in 'Car Detailing Product Discussion' started by Mike Lambert, Jun 26, 2012.

  1. Mike Lambert

    Mike Lambert Birth of a Detailer

    I ordered some products from Martin and we had trouble with the postal service,I called martin on a Saturday and he called me back and told me he would ship another order out right away. Not worrying about a trace.
    Cannot say enough about that for service
    Not only are products top notch but service is also
    Mike
     
  2. Dr Oldz

    Dr Oldz Birth of a Detailer

    I agree! I have always had pleasant dealings with Martin. He is a top notch guy and one of the reasons I continue to order from him(the products rock also)
     
  3. MelF1fan

    MelF1fan Birth of a Detailer

    :thumb: I've had the same great experience with Martin and his service.

    Oh yeah, come to think of it, I think I'll order some of the new items out now from him soon enough.
     
  4. Frankastic

    Frankastic Detail Photographer

    same here Martin is a great guy and stands behind his product he sells. He notice my Desire wax sticker is peeling and offered me a replacement...who does that?!
     
  5. MartinD

    MartinD DB Certified Manufacturer

    Thanks very much guys, I am blushing :p:

    -Martin
     
  6. chemgys99

    chemgys99 DB Forum Supporter

    Totally agree. He is the man!!!
     
  7. davela72

    davela72 Virgin Detailer

    Martin, do you have a store front in Raleigh or are you strictly mail order? I'll be down in Raleigh in August, am originally from Wilson BTW. Anyway, just thought I'd ask.
     
  8. Gale Force

    Gale Force Obsessive Detailer

    I agree with the other satisfied customers. Martin is very pleasant to deal with, quick to answer questions and respond to emails, fast shipping, and sells great products.
     
  9. MartinD

    MartinD DB Certified Manufacturer

    Thanks Jason!

    Davela72 - Yes, I have a shop in Raleigh...
     
  10. davela72

    davela72 Virgin Detailer

    Good deal, will try to stop by when I'm there .
     
  11. Jeff120

    Jeff120 Any Rag Vehicle Washer

    Same here, excellent service and went out of his way to assure I was a happy customer!
     
  12. MartinD

    MartinD DB Certified Manufacturer

    Thanks for the nice comments guys :)
     
  13. waynvision

    waynvision Two Bucket System Washer

    Glad someone started this thread! Martin is an A1 seller. His customer service is second to NONE. I have had exceptional service not just purchasing Auto finesse products, but even with his personal sale, he strives at all times to make sure buyers are not just satisfied but HAPPY! Martin's the MAN!:claping:
     
  14. LostHighway

    LostHighway Jedi Nuba

    MARTIN RULZ! I am, however, deeply ashamed that he has reduced me to shaking down school children and rolling drunks to support my jones.
     
  15. MartinD

    MartinD DB Certified Manufacturer

    Thanks Wayne and Bruce :)
     
  16. LostHighway

    LostHighway Jedi Nuba

    Martin, here are the pertinent scenes from Gus van Zandt's "Drugstore Cowboy", a very good but rather bleak film with Beat writer William S. Burroughs in the role of Tom the Priest. It is set in Portland, Oregon the early 1970s. ;-)

    http://www.youtube.com/watch?v=DnjiZ58WgXU&feature=related
     
  17. vtec92civic

    vtec92civic Nuba Guru

    Hells Yes! UI dealt with Martin for the 1st time and all i can say is WOW! Simply put . . . . . excellent customer service, verym prompt returning messages and super quick shipping. I even got a couple of sweet extra goodies from him too! Did i mention he took care of shipping for me as well and it was not cheap!

    Thank you very much Martin ! ! !
     
  18. React

    React Birth of a Detailer

    More props for Martin and his CS. Honestly you'd be foolish to not jump on his personal sale deals.... I'm plotting what else I'll buy after my last order!

    Thanks again for everything!
     
  19. MartinD

    MartinD DB Certified Manufacturer

    You guys rock! Thanks :)
     

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