Mobile paint repair disaster.

Discussion in 'Detailing Bliss Lounge' started by kakeuter, Nov 24, 2010.

  1. kakeuter

    kakeuter DB Forum Supporter

    I will be posting pics to this thread later today hopefully.

    A customer of mine called me to come look at his car, he said he had a mobile paint repair guy come and do some "touch up" on his Corolla since he is getting ready to sell it.

    The guy completely destroyed the entire car!!!

    - Overspray covers every inch of the vehicle
    - The guy taped off nothing, windows, trim, lights are all covered in either overspray from an adjascent panel that was worked or clearcoat from the direct panel that was worked (he literally sprayed clear directly over the trim pieces in the area he "touched up."
    - He did not prep anything, I literally peeled all the clearcoat and paint off the one door that I worked on, clearly we did a good job detailing it 3 weeks ago.
    - From what I am guessing, he started "color sanding" while the clear was still wet, every panel he worked on has, what appears to be, chunks of sandpaper grit embedded in the clear.

    I'll be taking the car to my apt today so I can work on it in my garage over Thanksgiving break, I'll post the pics up tonight.

    Any suggestions on the best way to fix overspray would help, but you'll probably need to see the pics first.

    More to come......


    -Kody-
     
  2. EvoFire

    EvoFire Birth of a Detailer

    Let me get this straight, this mobile paint repair guy basically spray paint and clear on a car in the open, sanded while wet, without masking and without due care? If that's the case, I'm scared that under the new peeling paint are major scratches from the sanding on the original paint.

    Also was your customer not satisfied with the detail? Why would they want a paint repair?

    I want to see these pictures.
     
  3. JPerrydore

    JPerrydore Birth of a Detailer

     
  4. kakeuter

    kakeuter DB Forum Supporter

    That's the thing, after I peeled all the junk off one door, the original paint and clear is still smooth from when we waxed it, all the guy did was sand a little around the spots that needed touched up. Obviously it won't be a finished product when I'm done, the touch-up work will still need done, I'm fixing all the overspray and stripping that hacks work off.

    The customer was in no way dissatisfied with the detail, he wanted a couple dents fixed and some MINOR touch-up work done b/c he is going to sell the car.

    Going to work on it right now, no turkey for this guy. Taking the camera with and snapping a lot of pics so I can better explain everything. Stand by....
     
  5. kakeuter

    kakeuter DB Forum Supporter

    The customer loves our work, we've done over 4 cars for him. He wanted some areas touched up since he is selling the car, he regretting doing that now. The car was not in bad shape before either, I'll show picks of it before when we first detailed it.

    I try and do everything I can to make the customers happy, this is only a side business right now, so building a happy customer base is really important to me.

    -Kody-
     
  6. kakeuter

    kakeuter DB Forum Supporter

    Finally got some pictures uploaded today of the this car that got destroyed.

    Obviously, I had to clay the entire car to get the majority of the overspray off. I used a razor blade for the really bad windows. The brown spots were mostly taken out with sand paper and then compounded out.. The rear doors will need repainted as they were beyond repair, I just cleaned them up so they weren't so obvious.

    Here are some befores, not sure how the guy made it look like this, the only thing I can think of is he started sanding on the car while the clear was still wet.

    Some of the pics show how he failed to tape off pretty much anything.

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    Obviously he shot clear right over the trim panels
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    Clear on the windows
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    Some afters
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    After working on this car, it showed me that the rotary is a great machine, but takes a lot of patience to get used to.

    All-in-all, the car turned out pretty good. It was a great learning experience and I'm sure I'll see the car again once it returns from the paint shop.

    -Kody-
     
  7. Danny

    Danny Nuba Guru

    My god did the owner ever get his money back from that? Nice work it looks alot better but its still going to need work on the door trim pieces
     
  8. billyblooshoes

    billyblooshoes DB Forum Supporter

    every time i hear "mobile paint" i cringe. but this.....this is grounds for execution. just to clarify....what is the brown stuff everywhere? also, did your customer just stop the painter during the job or something? im just trying to figure out why there is still masking tape with paint on it.
     
  9. kustomizingkid

    kustomizingkid Nuba Guru

    Wow... you are a brave man.

    I wouldn't have taken that job on, no way.
     
  10. kakeuter

    kakeuter DB Forum Supporter

    I'll be honest, I'm not really sure how to take the paint off the passenger door trim and the few spots on the front grill. Any advice?

    I have no idea what the brown stuff was because it was IN the clear coat, can you believe that? The only thing I can think of is that he started sanding on the finish before the clear was dry, maybe the brown stuff was chunks of sand paper. From what I have gathered, the customer came home to this guy spraying the car in the dark, then the guy said that all the crap would buff out (bull s$%^). The guy never came back to "finish" the job, which is why the before pics had the tape. I'm glad he didn't come back, I'd hate to see what it would have looked like.

    Thanks, it was pretty overwhelming at times. It was a good learning experience though, it really opened my eyes to how important it is to take the rotary serious. Still lots to learn.

    -Kody-
     
  11. dave12

    dave12 Virgin Detailer

    Great man at last done that. well take it in the garage he should also be able to do it in a proper way. and thanks for the reviews.

    Online Airport Taxi Booking
     

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