Anyone had trouble with a stolen package before?

Discussion in 'Detailers Domain' started by IanB, Jul 24, 2009.

  1. IanB

    IanB Two Bucket System Washer

    I had an order come in yesterday from DD, and I have been unable to find it 'on the front step' as Fed Ex put's it. So, I am assuming the worst, and wondering what recourse there is for stolen packages?

    Phil, you have an email, not sure if we have any insurance options here? 60 bucks down the drain sucks.
    IB
     
  2. Spyral

    Spyral DB Forum Supporter

    I would talk to Phil, he would be the guy who knows for sure! I hate nothing more than I hate thieves.
     
  3. PhoTuGo

    PhoTuGo Jedi Nuba

    Man that sucks :( I hope this ends well for you.
     
  4. flash gordon

    flash gordon Banned

    All packages are covered for the first $100 without purchasing Insurance. I don't know if having it Stolen off your Porch is covered though, might have to run it thru HomeOwners.

    :shead: How did you even know it was Deleivered/Stolen?

    I feel YOU should be the one to do legwork with Fed-Ex. I feel the person you Purchased it from has already done his part. I'm sure its gonna require an Hour on the Phone, getting Multiple Tranfers before you get this resolved
     
  5. wagonproject

    wagonproject Jedi Nuba

    I'm guessing he got a tracking number and they said it was delivered? But it wasn't on his door step.

    Was it delivered possibly to a house next door? I've had that happen a few times.
     
  6. slanguage

    slanguage OD On Detailing

    Ive had stuff that was delivered to a different house on my street before, but nothing stolen off my porch.

    good luck and contatct fed-ex.
     
  7. IanB

    IanB Two Bucket System Washer

    Maybe they can contact the driver and I can ask him where exactly he left it, I know for sure it isn't around my house (I have read horror stories of people finding packages in bushes) but we don't have anything like that, and I have looked.

    My wife also said that we never had the door bell ring at all during that evening (when it is posted as delivered) so maybe he went to the wrong house.

    Will report back with any progress.
    Thanks for the support guys,
    IB
     
  8. Spyral

    Spyral DB Forum Supporter

    This is why everything is delivered to my office.
     
  9. ScottieB

    ScottieB Jedi Nuba

    Fedex also leaves a sticker behind at my house. They mark the sticker where they leave the package. Did you find the sticker that was marked "left on front door"?
     
  10. IanB

    IanB Two Bucket System Washer

    Ok, so I put a call into Fedex, who contacted the driver. I was away all weekend, but when I came home on Sunday, i find my shipment is right at my front door. Apparently the driver delivered to the wrong address or something, and made right on it on Saturday when I was away.

    All good things come to those who wait, and thank you Phil for the service. This was certainly a Fedex issue, but I appreciate the responsive emails.

    IB
     
  11. flash gordon

    flash gordon Banned

    Cool Beans :gidiup:
     
  12. magnumrt

    magnumrt Birth of a Detailer

    Glad all worked out and your package was not stolen.
     

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