.... customer service is not dead. I've had some real cluster****s with online vendors lately. The attitude of some in resolving a dispute seemed to resemble a 'we've got your money now go away and shut up' attitude. :shrug: Somedays you get the bear, some days he gets you. I put in my first order with Detailers Domain a few weeks ago. The order was processed and shipped promptly and arrived in good order. There was a small discrepency in the order so I contacted Phil. Not only was I *not* given a runaround or made to feel like I was a pain-in-the-neck, Phil's personal attention and remedy to the situation bordered on overkill and bending over backwards to please the customer. A refreshing change from my past experiences with other vendors. So now I know what all of you that have done business with DD know, Phil takes care of his customers and appreciates your business. It just doesn't get any better! Thanks, Phil! :applause2: TL
Thats awesome. Glad Phil is a sponsor here!! Customer service is dying off at an alarming rate. For example, I just got my cell phone back from repair today, and guess what they gave me? A phone more broken then the one I sent in for repair! The phone is now out of warranty because it took them that long to fix it...ah well.
Hey TL, I'm really glad to see you're getting off to a good start here at DB. Thats pretty much how it goes all the time...:thumb:
That phil is taking all the money from all the guys on this forum = no more guys to spend money hence guys broke = no one to talk to on here anymore damn you phil. jk great guy have been talking for awhile now i think he will get my money lol
Phil offers great CS along with some great sales.. great packaging,prompt emails,quality products and fast shipping what more can we ask for :thumb: :thumb: joe
i've been very happy with Phil. Never an issue, rapid shipping, plenty of specials running all the time to coax that money out of my pocket. i will buy for as long as he sells.
